Public Safety

Sepura stands head and shoulders above all of the other companies that we have dealt with in bringing the Airwave service into Bedfordshire Police service. They are responsive, have a positive attitude, always willing to help and are always available. Also the Sepura training package is the most informative and useful of all the training that we have received.

Bob Fletcher and Richard Baddeley, Airwa
Bedfordshire Police

We left the choice of TETRA terminals to the users themselves, the ambulance personnel. In the decision making process the ambulance personnel were interested in the available functions and user friendliness of the Sepura terminals. For them the small size and lightweight of the SRP2000 were the decisive factors.

Richard Janssen, Project Co-ordinator
CPA (Central Post Ambulance Transport -

I have to say that we have been absolutely delighted with our account handlers and have written to Sepura to say how pleased we are with their level of support. They are always quick to answer any technical or financial questions we raise and were very helpful in ensuring we got the best value for money.

Tony Presland, Airwave Project Manager
Civil Nuclear Constabulary

As well as providing much improved coverage, the Sepura handsets were an overwhelming winner among staff when we looked at the options. The handsets' functionality is excellent. The crews are particularly pleased with the way that they can call for emergency assistance with the press of a single button. This will greatly improve crew safety, and through the GPS functionality enable the location of individual crew members to be rapidly identified should they need to summon urgent assistance.

Rick Davis, Digital Radio Operational Le
East of England Ambulance Service, UK

We were particularly impressed with the audio quality of the SRP2000. For us this is a major factor as Airports can be very noisy places and high quality audio is vital for picking up important messages.

Kick Breeuwsma, Project Leader Schiphol
KMar (Koninklijke Marechaussee)

Sepura was the only supplier that was able to supply a lightweight handportable. The only other suppliers' handportable units were still on the heavy and bulky generation one equipment. Ease of operation was also a major factor in the selection of Sepura with the method of operation of the competing handportable regarded as clumsy in comparison.

Ian Taylor, Communications Officer
Lancashire Fire and Rescue, UK

Versatile, robust and designed for the harshest of public safety environments, Sepura TETRA radios provided the ideal solution for Mendoza Police. We are aware that other countries in South America are monitoring progress of this initiative, and we believe this will lead to greater take-up of TETRA technologies in South American countries for the future.

David Chapiro, President of Intema
Intema

We have been using Sepura terminals for three years and are extremely satisfied with their performance. In addition, we are confident that the interoperability of the terminals will enable us to provide the highest standards of security and policing required by what is to be a unique public military event in our history - Trafalgar 200, 2005.

Chief Inspector, Dave Ansell
Ministry of Defence, Police, UK

We ran a comprehensive procurement process that included extensive and demanding user and technical evaluation. It was very important to North Yorkshire Police that we identified a product that would meet our needs and support our aim of becoming the leading police service in the UK. Our staff continue to meet extremely challenging objectives and we wanted to provide them with equipment to assist them in delivering the best service possible to the people of North Yorkshire and the City of York, now and in the future. Key factors in North Yorkshire Police's decision to procure the SRP3000 were the proven GPS performance, the superb audio quality and Sepura's consistently high level of support throughout the evaluation process. We are looking forward to continuing our current excellent relationship with Sepura and working with them to develop the SRP3000 to its full potential.

Inspector Ian Thompson
North Yorkshire Police

We undertook a rigorous assessment and evaluation of the returned submissions, and were highly impressed with the functionality offered by the Sepura SRM1000 and SRP2000 terminals. The robustness of the terminals and range of functions available withstand the difficult situations fire fighters find themselves in.

Ged Edwards, Airwave Project Manager
Shropshire Fire & Rescue Service

The ambulance service was looking for small, lightweight terminals offering a range of voice and data functions. The new system will be used to optimise the ambulances’ routes, enable remote use of additional special medical equipment and allow real-time consultations with medical experts.

Eugene Lapshin, Project Manager, Compas+
Russia

We are using approximately 3000 Sepura radios and have been in contact with the company for several years. Our radios include both the 2000 and 3000 series of Sepura products, many with integrated GPS. The radios perform well in a real world environment. Our users love them - we know this because we do not get any complaints: which is high praise indeed from Police officers! One of our motorway patrol officers, with over 30 years of experience, described them as 'the best bit of kit' he has ever had. The radios are so configurable, any function can be put on virtually any soft key - the folders system for the talkgroups is totally flexible. The radios are very robust during programming, if a lead is pulled out by mistake and the radio powers off; users can just start again from where they left off. The software is logical and the 'Help' system is wonderful - by pressing help from any point it takes users directly to the part of the help text needed. On every level we have found that Sepura and its products have met or exceeded our expectations. In addition, Sepura is able to listen and react quickly to new requirements.

Sgt Alex Rowlands, Radio Services Team
Staffordshire Police, UK

The success of this contract reflects the excellent relationship between SRS and Sepura, and is testament to Sepura's market-leading TETRA products and high standards of pre-sales support. We greatly look forward to working with Sepura in the coming months and years, on this and further projects. In the future, all RAKEL public safety users who adopt Sepura radios could also benefit from Swedish-specific terminal enhancements driven by the Police.

Lars-Magnus Gustavsson, Key Account Mana
SRS AB, Sweden

Choosing the best terminals for West Midlands Police proved to be an easy decision after a detailed analysis of the products available. The Sepura SRP2000 not only is a proven product, but has the operational features that we need. In addition, the support provided by Sepura during the evaluation has been far more than we had expected and, more importantly, indicative of the level of customer support that Sepura provides to its existing customers. This is most reassuring.

Chief Superintendent Rick Abbotts
West Midlands Police

With the use of SRP2000 sGPS we have moved towards control by the force and not by the officer. Furthermore, in some instances we have been able to move towards single crewing. This has allowed us to make our existing resources spread much further.

Superintendent Mark Bennett, Airwave Dir
West Yorkshire Police